Our Commitment to our Customers

Their Challenge:

Glaring security gaps, poor tracking, hard-to-use and time-consuming: FTP just wasn’t cutting it for Rheem, a world-leading manufacturer and global distributor of heating and cooling products.

Our Solution:

Zero calls to Rheem’s IT help desk reflect the huge boost in productivity enabled by Corporate Suite – which within hours of its deployment enabled vastly improved security, powerful auditing capabilities and advanced file tracking. Read More

Their Challenge:

A cutting-edge pharmaceutical company, AMAG’s rapid development cycles were impeded by sluggish transfer of large files via email, the burden of large attachments on its servers and network, and slow and expensive courier services.

Our Solution:

Using YouSendIt Corporate Suite, AMAG cut storage by eliminating large inbound and outbound email attachments, transferred files far faster, eliminated courier service charges, cut approval times from days to minutes…and more! Read More

Their Challenge:

Farmers State partners with other banks to provide large loans – each requiring documents up to 2,000 pages to be shared. Inherent security issues and non-compliance with financial security and privacy laws ruled out emails. And as the time and cost of couriering documents mounted, loan approval times lengthened unacceptably.

Our Solution:

Farmers State rejected e-mail because of size limits and security issues, opting instead to send large files using YouSendIt. Now its loan officers share sensitive financial information with their counterparts and customers in minutes instead of days. And with ironclad security, much lower costs and far more efficiency Read More

Their Challenge:

The sign industry’s leading franchise, Fastsigns relied on FTP to transfer signage and graphics. The system aggravated customers and franchisees, incurred huge maintenance costs, and caused serious bandwidth issues that slowed business to a snail’s pace. Faced with interrupted workflows and deteriorating customer relations, Fastsigns sought a new way to share files and eliminate the capacity challenges of FTP.

Our Solution:

YouSendIt Corporate Suite enables everyone to send and receive files in a fraction of previous times and with just a few clicks. Read More

Their Challenge:

National marketing research firm Fieldwork employs 500 staff who send audio recordings of focus groups to clients. This daily task was consuming too much time and money because of complicated and unreliable FTP, the limitations of e-mail in terms of tracking, security and file size, and expensive courier services

Our Solution:

YouSendIt Corporate Suite enables users to transfer audio files of focus group recordings. Achieving in minutes what used to take days, they have reduced email burden and freed IT staff from help calls. Plus, YouSendIt lets IT track files with ease, provides full audit-ability and enhances security. Read More

Their Challenge:

A Global 100 law firm, Nixon Peabody employs 800 attorneys worldwide. Its e-discovery team had to wait days to receive and deliver large documents via courier, creating long delays and loss of productivity. Equally unwelcome was lack of real-time tracking and uncertainty regarding the security of critical, highly sensitive, data.

Our Solution:

Nixon Peabody reduced the time needed to send and receive large files from days to minutes; achieved compliance with information governance and auditing standards; cut costs; and shortened its e-discovery process. The result: productivity gains for attorneys and their clients, lower costs and greater safety and peace of mind. Read More

Their Challenge:

Creating policy and procedure manuals for leading medical companies, PRN was losing time and money because of the need to photocopy and courier documents – each hundreds of pages long – back and forth between clients for editing and approval.

Our Solution:

Using HIPAA-compliant YouSendIt Corporate Suite, PRN now sends and receives even the largest manuals in seconds – and with complete security. Slashing document approval time from weeks to 10 minutes, the company also saves over $7000 a year in shipping. Read More

Their Challenge:

One of Europe’s largest energy exploration companies, Tullow Oil suffered huge delays in sharing mission critical data with offices in 22 countries. Having to send CDs via couriers, e-mail limitations and difficult-to-use FTP were blunting Tullow’s competitive edge.

Our Solution:

Exchanging very large files containing maps, oil-well data, CAD drawings, images, graphics and other crucial information is now near instantaneous, point-and-click easy and entirely secure after Tullow deployed YouSendIt Corporate Suite. Read More

Their Challenge:

Providing rapid language translation of massive files to half the Fortune 500, 1-88-Translate was stymied when communicating the results because of complicated FTP processes, email bounce-backs and the time (and money) involved in dealing with couriers.

Our Solution:

Eliminating hassle-ridden FTP, e-mail bounce-backs and the need for expensive couriers, YouSendIt enabled all of 1-800-Translate’s users to send files up to 2GB swiftly, securely (three clicks) and with no training whatsoever. Read More

Their Challenge:

National mall developer Macerich Real Estate shares large files between its Legal Department, Tenant Organization Department, tenants and contractors. But Macerich’s IT department forbid use of its FTP for file sharing because of security and usability issues. And exchanging large files via CDs and couriers put schedules and budgets at risk

Our Solution:

YouSendIt Corporate Suite provides Macerich’s teams and tenants a fast,secure way to share files in minutes – eliminating the risks, costs and delays of couriers. Clients use a Macerich-branded Dropbox to easily send large files. And they are reassured receiving files via communications featuring company branding. Read More

Their Challenge:

Responsible for distributing promotional videos and digital content to hundreds of staffers across a network of 24 TV stations, Tribune’s Creative Services Department had run out of time, money and patience with expensive dubbing and couriers, and unusable FTP. Sharing large files had become a productivity-suppressor.

Our Solution:

Eliminating the daily need to duplicate and courier dozens of DVDs, and the time-wasting complications caused by FTP, YouSendIt enables fast and easy file sharing for Creative Services. They now communicate large files to Tribune’s nationwide teams in a fraction of the previous time – and for far less money. Read More

Charles Holm -- Holm Reporting

Headquartered in Ft. Wayne, Ind., Holm Reporting provides court reporting and video services to attorneys from all over the United States. We record depositions, and then our typists transcribe them from their homes. Recently, we decided to transition our recordings to digital. Once a recording was completed, we planned to e-mail the audio files to the typists so they could transcribe them. We quickly discovered, however, that these files were too large to send as e-mail attachments.

I was at a loss. After we spent a significant amount of money on new digital equipment, we couldn’t send the digital files to the typists.

I had mentioned the issue to my son who recommended YouSendIt. I immediately tried the service and sure enough, it worked. I am now a fan of YouSendIt!

Charles Holm
Court Reporter
Holm Reporting

Jean Wells

I work on the Accessible Technology Initiative for the California State University system. I create video training tutorials that teach faculty and staff how to make their electronic course materials accessible to students with disabilities. My trainers come from one of 23 campuses and we were able to finish our training projects on time because YouSendIt allowed us to send video clip files quickly and easily out for approval. It has saved us an enormous amount of time and money, and enabled us to launch our training on schedule.

Right now, a student who is disabled is in a class with a professor that learned how to make instructional materials accessible from our training. This is, in large part, was made possible by the significant role that YouSendIt played in our media production. I wanted to take this opportunity to say thank you, YouSendIt~

Jean Wells, Accessibility Expert
Accessible Technology Initiative
California State University, Office of the Chancellor

Jeff Hess
Corporate Staging & Events
Headquartered in Sacramento, Calif., Corporate Staging & Events provides complete project management for live events, including audio, video, lighting, scenic stage décor, content and conference audio-visual.

Over one weekend, I needed to send large graphic files to a client for him to approve first thing on Monday so that we could deliver our print order and meet a Monday afternoon deadline. After sending the files over the weekend via my company’s normal secure FTP site, I was, needless to say, shocked when I awoke very, very late on Monday morning to a voicemail from a panicked client who had not received the graphic files.

I immediately knew what to do. I needed the one resource for secure file download that has never failed me: YouSendIt. I uploaded the files to YouSendIt and sent the link to my client. Shortly thereafter my client had received all the files (more than 500 MB total), had reviewed them, and had his committee make final approvals. Thanks to YouSendIt, I made the deadline three hours ahead of schedule.

Jeff Hess
VP of Sales & Marketing
Corporate Staging & Events

Anna Wilson
Acquisitions Editor
Arcadia Publishing

As an acquisitions editor for Chicago-based Arcadia Publishing, the leading local-history publisher in the United States, Anna Wilson is responsible for managing authors and working with the company’s production, marketing, and sales teams to ensure that activities stay on schedule.

Part of this role includes being able to simplify complex processes for authors by applying creative approaches and explaining complicated steps—such as creating and sending high-resolution scans of historical photos—in a direct and straightforward way.

As part of this process, Wilson uses YouSendIt as an easy, secure and reliable way for harried authors to transmit their images to Arcadia Publishing. YouSendIt has revolutionized the way Wilson, and her entire organization, work with authors since they can now send files online faster and at less expense than through overnight shipping.

Dave Fowler
Managing Director
Cocoa Media

Cocoa Media, a UK-based full-service design agency, has creative professionals spread across the country, all who require technology and tools to enable their remote working arrangements to flow smoothly.

Although the company has a low carbon footprint due to not having to run a large studio, there is a need to transport large files internally and with clients and media outlets.

As a design agency, their files tend to be much larger than those generated by an average office, which can cause delivery issues when sent via e-mail. So instead, Cocoa Media employees use YouSendIt, which is a perfect solution to securely sending large graphic files.

Cocoa Media employees, including Dave Fowler, the company’s managing director, enjoy the simplicity of YouSendIt, which is excellent for clients as there is no training or account registration required for them to receive files. Additionally, the YouSendIt desktop applications integrate seamlessly with the company’s Apple and PC workstations.

Miles Harrison
Graphic Designer
Aldrich Pears Associates

Vancouver-based Aldrich Pears Associates helps its international clients plan and design cultural attractions, such as museums, science centers and zoos. As part of the process, the company needs to send and receive exceptionally large and important files.

Shortly after the company’s IT manager was laid off, graphic designer Miles Harrison had to find a quick technology solution to ensure a happy client.

Harrison posted several files on Aldrich’s FTP site for the client to retrieve them and hours later he received a call from the client who indicated that she did not receive the files by the 5 p.m. deadline. Harrison quickly realized that not only did the client assume she would receive an e-mail containing the large files, but she also didn’t understand FTP technology.

Harrison quickly remembered using YouSendIt in the past and sent the files to the client via the YouSendIt Web site while he was still on the phone with her. Before their conversation was over, the client had already received a link from YouSendIt to immediately download the files.

Taylor Sharpe
Branch Coordinator
The Globe and Mail

The newspaper industry relies heavily on effective communication and information-sharing, however this can oftentimes make collaboration challenging when working with partners and clients who utilize different IT services, software and hardware.

As a branch coordinator for a major Canadian newspaper, Taylor Sharpe and his team had to proof and approve an advertisement worth more than $20,000 in five minutes so that it could get to press on time. The client, however, had no way of attaching such a large file to an e-mail to send it to the newspaper.

Sharpe recommended that the client use YouSendIt, which would enable them to send the file immediately. The client was able to quickly, easily and securely send the ad proof in time to have it approved and uploaded for transmission to the printing plants across the country.